‘Our long-term objective is to make printing a subscription’ says HP CEO gunning for 2024’s Worst Person of the Year award | Not satisfied with merely bricking printers, HP now wants to own them al…::It was only the other day we reported how HP has been slapped with a lawsuit in response to measures that disable its printers when fitted with a third-party ink cartridge. Now the company’s CEO,

    • something_random_tho@lemmy.world
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      2 years ago

      I have a Brother laserjet I got on Amazon for $70 10 years ago. I print on it occasionally, and it always works. That thing has never needed new toner. It never jams. It just keeps going. Highly recommend finding a basic laserjet model from that brand.

      • shadow@lemmy.sdf.org
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        2 years ago

        I, too, love my old Brother laser printer. Their website is absolute garbage though. I don’t know what they did to it, but it is just slow as hell.

        Definitely spend the extra $10 for duplex printing or regret it for the rest of your life.

        (Seriously, why even make non-diplex printers?)

        • JDubbleu@programming.dev
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          2 years ago

          My guess would be someone who doesn’t know React well made it. I don’t know React well and I’ve made some atrocities. You forget to wrap one statement in useEffect and it’s all over.

    • ditty@lemm.ee
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      2 years ago

      I’ll go one step further and never buy another HP product of any kind!

  • LibertyLizard@slrpnk.net
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    Why would anyone buy such a printer? You could just go to a print shop at that point. Though honestly that’s already what I do so maybe it’s for the hikikomori or something. I don’t know why the home printer still exists in this day and age.

    • dual_sport_dork 🐧🗡️@lemmy.world
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      If I’m expected to pay a subscription that means every single aspect of the experience has to be outsourced to HP. And I’m including set up, cleaning and maintenance, consumables, and sending a man out to clear my paper jams for me, too. That’s how it works at the print shop – I put in money, they hand me prints completed to my specifications. Whatever happens in between those two events is not my problem.

      But of course that won’t be the case, so they can fuck off.

      • treadful@lemmy.zip
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        2 years ago

        This is relatively common in the office world. Lease the copier/printer and it comes with free maintenance or replacement. Complete overkill for home printers though.

        • BrotherBear74@lemmy.world
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          Why would that be overkill? I lease my car and it comes with a reactive and planned service contract included. If HP wants to make people rent their printers, they’ll have to make it attractive to do so or lose a huge percentage of their home printer business.

          • treadful@lemmy.zip
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            I use my printer roughly twice a year. What exactly would I be getting out of this situation that warrants a monthly fee? Especially on a laser printer I could replace for like $150. It would economically make more sense to just replace the printer than deal with a service visit or shipping it out for repair.

    • cm0002@lemmy.world
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      Or go-to your local library, ours charges an exorbitant fee of a penny/page and gives $2 for printing for free for new library card holders lmao

        • shadow@lemmy.sdf.org
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          2 years ago

          Libraries are fuckin rad. Everyone should go to their local library if they exist locally. Just going in and out the door helps their counts.

          • xthexder@l.sw0.com
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            2 years ago

            My local library has a maker space with a few 3d printers and a laser cutter you can book time on. It’s pretty sweet (if you can find a time slot).

    • treadful@lemmy.zip
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      2 years ago

      I don’t know why the home printer still exists in this day and age.

      Legal shit.

    • blackbelt352@lemmy.world
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      2 years ago

      I have a few edge cases where a printer is nice to have and I don’t need the quality of a print shop, I find proofreading documents to be a lot easier on a physical paper easier than a screen and I can mark changes, and when I’m playing TTRPGs I like to have a printout of my map with enemy locations and notes so that I can place everything on my battle mat the way I intended to without messing with tablets, phones or laptops.

      Even with the time it takes for me to drive to the nearest Staples and have them print it (all in all probably an hour long trip), having a cheap printer on hand saves the time and money spent getting a printout after like 2 printouts.

      At the end lf the day it’s not about the usefulness or obsolescence of the printer. It’s about the bullshit subscription services have unnecessarily wormed their way into every aspect of our lives. If I buy something, it’s mine, I own it, nobody else should be able to tell me what to do with it, beyond things that are already illegal.

    • shalafi@lemmy.world
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      2 years ago

      I work from home and print a lot of UPS labels. For personal use I print targets and lots of misc. stuff. Nice to have sort of thing.

      Also, it’s a B&W laser, and that’s a world of difference from inkjet.

      • jmp242@sopuli.xyz
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        2 years ago

        I still wouldn’t take it on a subscription basis. My last home Laser lasted me ~15 years till the drivers just weren’t there anymore and I was mostly using it as a stand to hold other crap on top of it.

        • BearOfaTime@lemm.ee
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          2 years ago

          Lol, sounds familiar.

          My 1996 Lexmark laser just died this year.

          I haven’t owned an inkjets in 20 years, and won’t ever own one again.

      • ryathal@sh.itjust.works
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        2 years ago

        Most of those reasons are why a print company is needed, there’s very little about why I need a printer at home.

        • Imgonnatrythis@sh.itjust.works
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          2 years ago

          I haven’t ironed my clothes in 25 years but with the power of imagination I can manage to grasp why other people might want to have an iron in their home.

          • Hamartiogonic@sopuli.xyz
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            Oh absolutely. There definitely are valid use cases for printers just like there are valid ways to use an ice pick. If you need to use huge blocks of ice for something, you really want to own your very own ice pick. Other people might not need one as much as you do.

    • jmp242@sopuli.xyz
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      Well, crafts is why I just bought my first 2 inkjets in probably 20 years. Epson Ecotanks - actually make inkjet reasonable. I use it to do prints for heat transfer and for dye sublimation.

      Then there’s the patterns for people who crochet or knit.

      And occasionally forms - like passport renewal forms you have to mail in still for some reason, and you live a 30 minute drive from a printshop so having a B&W laser helps.

      That said, I haven’t recommended an HP since the 1990s. There’s nothing I’m aware of they do better than brother in laser or epson in inkjet for home use (or Xerox in the business market).

    • BearOfaTime@lemm.ee
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      Because I need to print at home, that’s why it exists.

      What an ignorant take. There are people who’s life functions differently than yours.

      I just replaced my 1996 Lexmark laser. I don’t recall ever replacing the toner, perhaps once. It just worked, for 27 years, and I can probably fix it.

      I now have a newer wifi b/w laser. Why should I go somewhere to print something? It would take a minimum of 30 minutes to do so, and cost $2-$3. My time is worth more than wasting it on getting something printed.

      And wtf is hikki-whatever?

    • prof@infosec.pub
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      My immediate thought. And no worries about ink drying up and whatever else might break suddenly. Just pay a shop if you want printing as a service.

  • silverbax@lemmy.world
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    2 years ago
    1. Buy Brother, better printers without all this subscription garbage.

    2. How long before an ‘open source’ printer hots the market and terrifies this idiot CEO?

    • jmp242@sopuli.xyz
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      If he hasn’t been scared by Xerox, Brother, and Epson, he won’t be scared by a FLOSS printer. At this point, the only people who buy HP printers are those who don’t even google it and remember hearing the laserjets were good circa 1995.

      • silverbax@lemmy.world
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        Maybe so, but there are people who aren’t scared of bears and get mauled to death. If he really is that dumb he won’t hear the impending doom.

    • frezik@midwest.social
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      Keep waiting on open source printers. They are not easy. Even 300dpi monochrome takes a lot of precision, and that’s not particularly impressive. Get even smaller and add color mixing? No.

      Open source plotter, OTOH, could happen. I think there are some projects out there already.

    • Delta_V@lemmy.world
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      2 years ago

      OkiData makes good business class printers too. The upfront cost is high, but the cost per page is low, so if you’re printing high volume then it’s cheaper overall.

  • doctortofu@reddthat.com
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    2 years ago

    Greedy rent-seeking garbage humans would make breathing a subscription if they could. And the sad and scary part is that for some reason there are people ready and willing to pay for the Premium Oxygen Subscription Plus with unlimited breaths per day and the Gold Blinking Packaage added for free for the first month ($99.95 after that)…

  • garretble@lemmy.world
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    This is why for the one or two times I need to print something a year I just go to the library and pay them $0.10 a page to print something out.

    • AlphaOmega@lemmy.world
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      I bought a refurbished laser printer at a garage sale for $30 8 years ago. Still printing off the original toner

    • ryathal@sh.itjust.works
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      My printing has become so incredibly rare that even paying $0.50 per page st a ups/fed ex store is a better deal than having a printer. I’m not even sure the printer my wife insists on keeping is compatible with windows 11, which is basically all our PCs now.

      • garretble@lemmy.world
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        Because of basically ALL printer manufacturers. I know people like Brother printers, generally, but why pay something like $60-100 for a printer when you only need to use one a few times a year?

        For me the cost savings are pretty huge.

        • sailingbythelee@lemmy.world
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          The big difference is convenience. I’ve got an inexpensive Brother laser printer. It is probably 12 years old now and is as good as the day I bought it. I’ve only replaced the toner cartridge once or twice. I set it up on my home server so it’s available on all of our family devices (well, not the phones). When the kids wake up in the morning and suddenly realize they have to print off their homework for school, it’s no problem at all.

          • kattenluik@feddit.nl
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            2 years ago

            At least in the Netherlands, there’s a bunch of places you can print including your own school for free.

        • xthexder@l.sw0.com
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          2 years ago

          I go out of my way to eliminate paper wherever possible, so I would rather spend $100 to be able to do something digitally than $50 for a printer.

  • crusa187@lemmy.ml
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    2 years ago

    With each new HP news article I grow more pleased with last year’s decision to ditch HP once and for all and get a Brother.

    The Brother just works. Even surprises me in some scenarios where I anticipate lack of support and it comes through anyway. Great printer!

  • QuarterSwede@lemmy.world
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    Just happened today:

    Employee asks for toner for an aging HP Laserjet printer since it’s out. I look it up and it’s $198 for black (it’s not a color laser). I immediately looked up a Brother laser with an ADF scanner/copier and it was $199. High Yield Toner is $15 without a chip from a reputable 3rd party. Office is getting a new Brother printer delivered tomorrow and it’ll work 100x better.

    HP, this is how you kill your printer division. Short sighted idiots.

        • NaoPb@eviltoast.org
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          Ah, that makes sense. I’ve only used the really old ones but I imagine that they’ve made it harder to do this on more recent models.

          • QuarterSwede@lemmy.world
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            HP has absolutely lost their minds and misread consumers, even business consumers. They’ve absolutely made things near impossible to use 3rd party supplies. I mean, they want to go full subscription model so you’re paying monthly to use a piece of sub-par hardware you bought. They still think they don’t have competition and haven’t realized Brother and others like Lexmark have surpassed them in the enterprise world.

            Oh and we got the printer delivered and it was up and printing in about 5 min. That included me inputting the WiFi password using the up and down arrows and ok button. Brother’s still got it.

    • triclops6@lemmy.ca
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      Legit question like I bought an Epson tank printer. I don’t use cartridges. I don’t use anything with HP on it right? So if they decide that they want to screw you over but they’re not a monopoly, wouldn’t we just go elsewhere? How is this a win for them? I just feel like they’re digging a hole for themselves

      No?

      • kingthrillgore@lemmy.ml
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        Epson is only marginally better with the Ecotank, the components are dated to fail within 2 years after the warranty. That being said, they’re second best to Brother because they actually price ink fairly.

  • _number8_@lemmy.world
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    what a literal fucking psychopath. i mean literally imagine waking up and thinking these things. imagine trying to actively make the world worse like this.

    oh yeah i’m trying to make bathrooms a subscription

    i’m trying to make food a subscription

    i’m trying to make tv a subscription

    i’m trying to make clothes a subscription

    i cannot wait to live in paradise

    • BradleyUffner@lemmy.world
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      2 years ago

      i’m trying to make food a subscription

      Hello Fresh, Blue Apron, and a few others have entered the chat.

      • xthexder@l.sw0.com
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        Unfortunately clothes by subscription is also a thing. I’m not sure what the company is, but I heard they’ll send you a new outfit every month… It’s one of the most wasteful things I’ve heard of in a while. We have literal mountains of unused clothes and other textile waste sitting in landfills.

  • alphacyberranger@lemmy.world
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    It’s simple actually. Don’t buy HP products. Even their laptops have huge quality issues and flawed motherboard designs. Their firmware updates are known to brick motherboards. Even if you are under warranty, they won’t give you a new board, instead they’ll give you a refurbished board. FUCK YOU HP.

  • Echo Dot@feddit.uk
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    This really doesn’t seem like a very good long-term investment. Over time people are printing less, not more.

    If you make it difficult to print they’ll make the active effort to move away from your product, which is especially bad given the people are moving away from printing in general anyway.

  • francisfordpoopola@lemmy.world
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    This guy is unbelievable. Who the hell would pay a subscription to print? I print maybe once every two months and I have my own company.

    • IndefiniteBen@leminal.space
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      And companies that need to print more frequently probably already have some kind of subscription, because there are already printing companies that fill that niche.

  • Optional@lemmy.world
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    2 years ago

    Hey another article about the shit-on-fire that is HP printers.

    Welcome new wtf-is-this-HP consumers! Be assured that HP has trafficked in bullshit around their printers for many, many years! Today is no fucking different and tomorrow won’t be either.

    Feel free to launch your HP printer into the sun, as that’s the most enjoyment you’ll ever get out of it. And be sure to watch for the next “Woah, HP printers are fascist garbage” article, due out soon!

  • asim0v@lemmy.world
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    2 years ago

    As an IT worker who is regularly subjected to dealing with printers, HP is by far the worst I have to deal with. They are shit from the build quality to the bloated borderline spyware software they push to the awful web interface. If you are considering an HP printer just don’t. It’s a better investment to go buy anything else.

    • Phoenixz@lemmy.ca
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      2 years ago

      HP, yet another example of how to go from the best to the worst in a decade

  • Buffalox@lemmy.world
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    It’s well known that printers are routinely sold at a loss, with the real revenues made from selling replacement ink cartridges.

    I don’t think that’s a sustainable business anymore.

    We’ve been using laser for 16 years now, because ink is expensive, and it doesn’t even help much to use it only sparingly, because then the cartridges dry out.
    We bought a color laser 10 years ago, and it’s still going strong on only the 2nd set of cartridges (original + 1 set purchased). We have very little use for prints now, as all mail is electronic here now, and yes I mean all, even papers that needs to be signed are done electronically now.
    So we print maybe 2 sheets average per month, last prints was my wife printing music scores to practice. The ones before that I can’t even remember.

    People in school basically all levels are turning papers in electronically too. I don’t see where a lot of printing is still needed?

    • jmp242@sopuli.xyz
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      Mostly crafts - making custom t-shirts, or bags, and patterns for stuff like crocheting and knitting. But Ink is cheap if you get one of the Ecotanks from Epson - no way to prevent 3rd party ink, and it’s a big tank so doesn’t seem to dry out anywhere near like tiny cartridges. And 70-100ml of ink per color lasts a while IMO.

      But laser makes a lot of sense for documents.