I own two Google Pixel 6 Pro phones that were purchased at the same time new in Oct. of 2021. We have been charging our phones with the Google 30W USB-C charger for over 2 years and have never had any issues; however, its a single port charger, and last year for Black Friday I purchased the UGreen 4 port 100W charger thinking I could improve performance by having the multiple ports.

Unfortunately, sometimes when I connect either phone to the charger, it will register as rapidly charging and then immediately stop, forever repeating this behavior and the battery actually drains.

I have tried two different Google Pixel 6 Pros, 2 different USB-C cables, Restarting the phones, rebooting the phones into safe mode, but the only thing to seemingly make a difference is to stop using the UGreen charger.

Does anyone else have this same charger or issue?

I noticed the issue the same day after I received the charger in Dec. but I didn’t pay it much attention because it only happens some of the time, but at this point it is annoying and I feel like the charger is either defective or not really able to support the Pixel 6 Pro as advertised.

Edit / Follow-Up:

• Cleaned both phone USB-C ports with a toothpick; as previously mentioned, I didn’t think this was an issue, but I used the flashlight of one to inspect the other and both were very clean. After cleaning, I tried charging via the UGreen charger and same problem occurred.

• Bought a comparable Anker charger from Amazon (Anker Prime 100W GaN Wall Charger 3 Ports); both phones successfully charged using the same USB-C cables.

• I am talking with UGreen customer service to either refund or replace my unit